Ce5 Privacy Policy — How your information stays protected
Ce5 places the highest priority on protecting user personal data. Read this policy to understand what data we collect, why, and how we keep it secure.
What types of information does ce5 collect?
When you use the ce5 platform, we collect various types of information. This data is used solely to provide and improve our services.
- Name, phone number, and email address.
- Date of birth and identity verification documents (KYC).
- Account creation time and login history.
- Transaction details in Bangladeshi currency (BDT / ৳).
- Records of bKash, Nagad, and Rocket transactions.
- Deposit and withdrawal times and amounts.
- Device type, operating system, and browser.
- IP address and approximate location.
- Session duration and navigation details.
- Most used games or categories.
- Betting history and gaming patterns.
- Select your preferred settings and language.
How is the collected information used?
Ce5 uses data only for specific and legitimate purposes. Our main reasons for data use are listed below:
- Account management: To verify identity, secure login, and complete KYC checks.
- Service improvement: Improving games, navigation, and mobile experience on the platform.
- Completing transactions: Deposits, withdrawals, and payment processing in BDT.
- Fraud prevention: Detecting suspicious activity and keeping the platform secure.
- Customer support: Problem resolution and answering questions.
- Legal obligations: Compliance with applicable laws and regulatory bodies.
Ce5 never sells user data to third parties for marketing purposes.
What you need to know about cookies & tracking technologies?
Ce5 uses cookies and similar technologies on its website and app. These are small text files stored on your device to enhance your experience.
Types of cookies used
- Essential cookies: Necessary to maintain login sessions and ensure security.
- Performance cookies: Save your preferred language, game settings, and other personal preferences.
- Analytical cookies: Collect statistics to understand which sections are used the most.
Most browsers allow you to disable cookies, but doing so may cause some platform features to stop working properly.
How securely is information stored?
Ce5 uses industry-standard technology to protect user data. Our security measures include:
All transactions and login data are sent over encrypted connections.
Data is stored on secure servers and regularly audited.
Only authorized personnel can view data for specific reasons.
Sharing information with third parties
Ce5 does not sell user data to third parties. However, limited information may be shared under the following circumstances:
- Working with local payment providers in Bangladesh to process payments.
- Licensed game providers for managing games.
- In response to valid requests from law enforcement agencies.
What rights do users have?
Every ce5 user has the following rights regarding their personal data:
- Right to access information: You can request to see the information stored in your account.
- Right to make corrections: You can request to update incorrect or outdated information.
- Right to deletion: Under certain conditions, you can request account closure and data deletion.
- Right to file complaints: If you have any objections regarding data usage, please get in touch with us.
To exercise this right, please email [email protected].
Policy Changes & Contact
Ce5 reserves the right to update this privacy policy as needed. Important changes will be notified on the platform. The latest version will always be available on this page.
For any privacy-related inquiries: [email protected] | Last updated: 2024
Have more questions?
If you have any questions about our Privacy Policy or data protection, please check our FAQ section or contact our support team directly.